fk77 Privacy Policy – How Your Personal Data Is Handled

When you register an account on fk77, we collect basic personal details including your full name, date of birth, email address, and mobile number. During the verification process, we may also request a government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years. Transaction data — such as deposit amounts, withdrawal requests, and payment method details — is recorded each time you conduct a financial activity on the platform. We also collect technical data automatically, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience. Any communications you send to our support team, including chat transcripts and email exchanges, are retained to assist with ongoing queries and service improvement.

The personal information we collect is used primarily to operate and maintain your fk77 account, process deposits and withdrawals, and verify your identity in line with applicable Philippine regulations. We use your contact details to send you important account notifications, security alerts, and responses to support requests — we do not use them for unsolicited marketing without your consent. Technical and session data helps us detect suspicious activity, prevent fraud, and ensure the platform remains stable and secure for all registered players. In some cases, aggregated and anonymised usage data may be analysed internally to improve game offerings, platform performance, and the overall user experience. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

fk77 may share your personal data with trusted third-party service providers who assist in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary to perform those specific functions. All such partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event of a business restructuring or transfer of platform ownership, your data may be transferred as part of that process, and you will be notified in advance where legally required. We will never share your personal details with unrelated third parties for advertising, profiling, or any purpose beyond what is described in this policy.

fk77 uses industry-standard encryption protocols to protect all data transmitted between your device and our servers, ensuring that sensitive information such as login credentials and payment details cannot be intercepted during transit. Our platform infrastructure is hosted in secure data centres with restricted physical and digital access, and all stored personal data is protected by multiple layers of access controls. We conduct regular internal security reviews and work with qualified professionals to identify and address potential vulnerabilities before they can be exploited. Account access is protected by password authentication, and we strongly encourage all players to use a unique, strong password and to enable any additional verification options available in their account settings. In the event of a data security incident that affects your personal information, fk77 will notify affected users and relevant authorities in accordance with applicable Philippine data protection requirements.

As a registered user of fk77 based in the Philippines, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information upon verified request. You may also ask us to correct any inaccurate or outdated details in your account record, and we will process such corrections promptly. If you wish to close your account and request deletion of your personal data, you may contact our support team — please note that certain records may be retained for a legally required period to comply with anti-money laundering and regulatory obligations. You have the right to object to or restrict certain types of data processing, particularly where that processing is not strictly necessary for the operation of your account. All data-related requests should be directed to our support team, and we aim to respond to all verified requests within a reasonable timeframe in line with applicable law.

fk77 retains your personal data for as long as your account remains active and for a defined period after account closure, as required by Philippine financial regulations and responsible gaming obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of an account to satisfy anti-money laundering compliance requirements. Technical logs and session data are kept for a shorter period and are used solely for security monitoring and platform performance analysis. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you have questions about specific retention periods for particular categories of data, you are welcome to contact our support team for clarification.

fk77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform operations, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last updated" date at the top of this page, and where appropriate, we may notify registered users directly via their account email address. Continued use of the fk77 platform after any update to this policy constitutes your acceptance of the revised terms. We encourage all players to review this page periodically so they remain informed about how their data is being handled. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and contact our support team to discuss your options, including account closure. For any privacy-related questions not covered here, our FAQ page provides additional guidance in plain Philippine English.